When FM crashes, We get this in the event logs:įaulting application name: FileMaker Pro Advanced.exe, version: 11.0.2.220, time stamp: 0x4c12006fįaulting module name: FMOLE.dll, version: 11.0.2.220, time stamp: 0x4c11f959įaulting application start time: 0x01ce66497b1c9189įaulting application path: C:\Program Files (x86)\FileMaker\FileMaker Pro 11 Advanced\FileMaker Pro Advanced.exeįaulting module path: C:\Program Files (x86)\FileMaker\FileMaker Pro 11 Advanced\FMOLE.dll If we click anywhere in FM, we get a Window saying: "This action cannot be completed because the other program is busy."We can click "Switch To" or "Retry", but both crash FM.
However, when this issue occurs, the window does not close and an hourglass appears indefinitely in FM. Normally, the "send email" window in FM should close and data should be added to the Support::Support Response field.
(I've just starred out the email address in case bots come looking).Īs I said, the issue occurs when we click "Send" in Outlook. Insert Calculated Result [Support: :Support Response ¶ & ¶ & Global Fields::G_SupportEmailDate & “, “ & Global Fields: :G_SupportEmailTime & “ - “& Get(AccountName) &“ (Remote)”& l & “- Sent email to “ & . It happens in FM 11 and 10 and Outlook 20. This happens once "Send" is pushed in Outlook. I have written a script that sends an email (using Outlook), but the script occasionally causes FM to crash. We have FM server 11 and Filemaker 11 on our clients (5 clients) We're experiencing an intermittent issue with Filemaker.
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